Returns Info

  • We will accept all authorized returns.
  • All returns are accepted as long as the request is made to return the item within 7 days of receiving the merchandise, to qualify for a full refund.
  • If it is a split package order, it will start from the time of the final package delivery date and time.
  • Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
  • Shipping and handling charges are non-refundable.
  • Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
  • Please allow HayyaH 5 - 7 business days from the day we receive the returned package to process.
  • HayyaH will email you after return has been processed to confirm what has been done.
  • Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
  • Just print the label, attach it to any box/package and return the items.
  • Once we receive the items back, we will process the return and refund the balance back to your account.
  • Please note free return labels are available for items being shipped within 48 continental states only.
  • Please contact us here to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.

Final sale and non-returnable categories

·         Beauty

·         Bodysuits

·         Face masks

·         Intimates/Lingerie

·         Jewelry

·         Swimwear