Because We Care

 

Terms of Sale

 

By purchasing any Merchant Offering, Product or participating in other available programs via the Site, you agree to the Terms of Use, including, without limitation, the Terms of Sale specified below.

 

 

**In General

 

 

Descriptions of the Merchant Offerings and Products advertised on the Site are provided by the Merchant or other referenced third parties. HayyaH does not investigate or vet Merchants. HayyaH is not responsible for any claims associated with the description of the Merchant Offerings or Products. Pricing relating to certain Merchant Offerings, Products, and other available programs on the Site may change at any time in HayyaH’s sole discretion without notice.

 

 

A Merchant may advertise goods, services or experiences on the Site, or with respect to Products, supply products to HayyaH, that require Merchant to have an up-to-date regulatory authorization, license, or certification. HayyaH does not verify, validate, or collect evidence of any regulatory authorization, license or certification from any Merchant (including, without limitation, Health & Fitness and Beauty & Spa Merchants). You should make whatever investigation you deem necessary or appropriate before purchasing any Merchant Offering or Product to determine whether: (i) Merchant is qualified to provide the advertised good or perform the advertised service; or (ii) the Product is of the care and quality required. Merchant is solely responsible for the care and quality of the goods and services being provided or the care and quality of the Products.

 

 

HayyaH is not a health or wellness provider and does not, will not, and cannot refer, recommend, or endorse any specific professional services, products, or procedures that are advertised on the Site. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health condition. Never neglect to seek out or delay or disregard professional advice relating to your health because of something you have read on the Site.

 

 

HayyaH may, in its sole discretion, verify a user’s identity prior to processing a purchase. HayyaH may also refuse to process a purchase, may cancel a purchase, or may limit quantities, shipment, or food delivery to particular addresses, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Use. Refunds for cancelled orders may be issued where appropriate.

 

 

If an offer becomes unavailable between ordering and processing, HayyaH will either cancel or not process the order and will notify you by email.

 

 

HayyaH does not guarantee that it offers best available rates or prices and does not guarantee against pricing errors. HayyaH reserves the right, in its sole discretion, to not process or to cancel any orders placed, including, without limitation, if the price was incorrectly posted on the Site. If this occurs, HayyaH will attempt to notify you by email. In addition, HayyaH reserves the right, in its sole discretion, to correct any error in the stated retail price of the Merchant Offering or Product.

 

 

Return Policy:

 

We have a 14-day return policy, which means you have 14days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at h-team@hayyah.net. If your return is accepted, we’ll advice you instructions on how and where to send your package. Items sent back to us (supplier) without first requesting a return will not be accepted.

You can always contact us for any return question at h-team@hayyah.net.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products, under ware). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and automatically refund to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.